Understanding Body Language
One Day Course in Understanding Body Language
This popular one day training course is of benefit to anyone who deals with clients, managers, staff or the public.
Previous course participants include managers, executives, sales personnel, marketing consultants and interviewers.
The areas covered include:
- Evaluating body language
- Benchmarking behaviours
- Recognising grooming, supportive and protective gestures, mirroring, reflecting and leading
- Micro expressions & distress signals
- Hand to face gestures and evaluative gestures
- Looking for conflict and contradiction
- Critical analysis of body language
- Analysing real life body language tapes