Behavioural Interviewing Courses

Whether an interview is a fact finding mission, a search for the truth, a sexual harassment interview, a pre-employment interview, a management interview or any other type of interview, our courses are specifically designed to assist those people who are required to conduct effective and probing interviews.

The Behavioural Interviewing and Detecting Deception courses are designed to provide attendees with effective interviewing skills in an effort to elicit information from interviewees.

Aim of the Behavioural Interviewing Course

To enhance existing interviewing skills
To provide valuable techniques in detecting deception
To provide methods in effectively eliciting information during the interview process

The training courses conducted by SVA Training are broken into two day, three day and four day training packages.

Two Day Course in Behavioural Interviewing

The areas covered include:

Active Listening
Understanding the methods of communication: Verbal, Non-Verbal, Paralinguistic
Profiling a successful interviewer
Preparing for the interview
Rapport Building
Creating an environment that elicits the truth
Benchmarking behaviours: Pre and during the interview
Recognising and analysing Verbal and Non-Verbal cues of deception
Conditioning the interviewee to tell the truth
Understanding body language: grooming, supportive and protective gestures, Mirroring, reflecting and leading
Neuro Linguistic Programming: How we process information
Identifying typical truthful & deceptive behaviours
Identifying response latency and qualifying denials
Effective question formulation

Three Day Course in Behavioural Interviewing

(For investigators, HR & Recruitment Personnel, Law Enforcement, Customs or anyone conducting more detailed interviews)

The three day course is more involved than the two day course as it examines theme development and a variety of questioning formats and techniques. It includes the areas covered in the two day course above together with the following areas:

Utilising behavioural questions for investigative interviews eg. sexual harassment, investigative, pre-employment and fact finding interviews
Creating and developing interviewing themes designed to elicit information
Examining various questioning types including: direct, probing, assumptive, opinion, open, closed, multiple issue, leading and closing questions
Practical interviews and role plays

Four Day Course in Behavioural Interviewing

This course includes everything covered in the two and three day courses together with one-on-one training. This one-on-one training is essential when evaluating an interviewer's questioning and interviewing techniques. This is achieved by conducting interviews that are videotaped and later analysed.

Feedback from our four day course has shown that past participants have gained valuable skill sets that have allowed them to formulate incisive and effective questioning techniques.